Privacy Policy

Red Horses collects account details, delivery addresses, order information, shoe-plan billing records, and support communication required to run the website and fulfill purchases.

We use your data to authenticate your account, deliver products, manage shoe rent-to-own agreements, process payments, generate billing events, handle returns, and provide customer support.

Payment, shipping, analytics, and communication providers may receive only the information required to complete their part of the service. We do not sell customer data.

We retain user, order, and shoe-plan records for operational, legal, fraud-prevention, and support purposes for as long as reasonably necessary.